Terms of Service

Estelle Eden LLC

Effective Date: October 26, 2026

1. Overview

Welcome to Estelle Eden. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

Throughout these Terms, “Estelle Eden,” “we,” “us,” and “our” refer to Estelle Eden LLC, a business operating from Scottsdale, Arizona, United States.

By visiting our website, browsing our products, or making a purchase, you agree to be bound by these Terms, including any additional policies referenced herein.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use our website or services.

2. Eligibility and Use of Our Website

By using our website, you represent that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

You agree to use our website only for lawful purposes and not to engage in activities that may damage, disrupt, or interfere with our operations or other customers.

We reserve the right to refuse service, restrict access, or cancel orders when reasonably necessary to prevent fraud, misuse, or violations of these Terms, subject to applicable law.

3. Products and Jewelry Information

Estelle Eden offers fashion jewelry and accessories designed to complement everyday style.

We make reasonable efforts to accurately display our products, including descriptions, photographs, materials, colors, and specifications.

Please note:

• Product colors and appearances may vary slightly depending on lighting and screen settings.

• Jewelry dimensions, finishes, and other characteristics may have minor manufacturing variations.

• Product availability may change without notice.

• Jewelry longevity depends on materials, usage, exposure, and proper care.

• Any waterproof, water-resistant, tarnish-resistant, or similar product claims apply only as specifically described for the relevant product.

We reserve the right to modify or discontinue products and update descriptions when necessary.

Nothing in these Terms limits your statutory rights if a product is defective, damaged, misdescribed, or otherwise fails to meet applicable legal requirements.

4. Pricing and Payments

All prices are displayed in the currency indicated at checkout.

Prices, promotional offers, and discounts may change without prior notice. Changes will not affect orders already accepted unless otherwise permitted by law.

Applicable taxes, shipping fees, and other charges will be displayed during checkout before you finalize your purchase.

By submitting an order, you authorize the applicable payment provider to charge your selected payment method for the total amount shown at checkout.

We reserve the right to correct pricing or listing errors. If an error affects an order, we may contact you to confirm the corrected price or cancel the affected order and refund any payment collected.

5. Orders and Order Acceptance

After placing an order, you may receive an order confirmation email.

Receiving an order confirmation does not necessarily mean your order has been accepted or shipped.

We may decline or cancel orders for legitimate reasons, including suspected fraud, payment issues, inventory shortages, or incorrect product information.

If we cancel an order after collecting payment, we will issue a refund for the canceled items to the original payment method or another legally permitted method.

Customers are responsible for providing accurate billing, shipping, and contact information.

6. Shipping and Delivery

Estelle Eden processes and ships orders according to the shipping information displayed on our website and during checkout.

Estimated processing and delivery times are not guaranteed unless expressly stated otherwise.

Delays may occur due to carrier disruptions, severe weather, holidays, customs processing, or other circumstances outside our reasonable control.

Customers are responsible for entering accurate shipping information.

If your shipment is delayed, lost, damaged, or delivered incorrectly, please contact us at support@estelleeden.com so we can review the issue.

Shipping responsibilities, remedies, and delivery obligations remain subject to applicable consumer protection laws and our published Shipping Policy.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by the Return & Refund Policy published on our website.

Customers should review that policy before purchasing to understand applicable eligibility requirements, timelines, exclusions, and procedures.

For assistance with an order, contact support@estelleeden.com and include your order number and a description of the issue.

Do not send merchandise to our business address without first receiving return authorization and instructions from our support team.

Nothing in our policies excludes or restricts consumer rights that cannot legally be waived.

8. Jewelry Care and Product Longevity

Proper jewelry care is important for maintaining the appearance and condition of your items.

Depending on the specific jewelry materials, prolonged exposure to moisture, perfumes, lotions, cleaning chemicals, and abrasive surfaces may affect appearance or longevity.

Customers should follow any product-specific care instructions provided with their purchase or on our website.

Product durability representations, including waterproof or tarnish-resistant claims, are limited to the representations expressly made for the specific item.

Any product warranty applies only when expressly provided. This provision does not affect statutory product guarantees or other non-waivable consumer protections.

9. Promotions and Discounts

Promotional codes, special offers, and discounts may be subject to additional terms disclosed with the promotion.

Unless otherwise stated, promotional offers cannot be combined and have no cash value.

We reserve the right to correct promotional errors and reject fraudulent or unauthorized use of discounts, subject to applicable law.

10. Intellectual Property

All website content, including text, graphics, logos, product photography, designs, branding, and other materials, is owned by Estelle Eden LLC or used with appropriate permission.

Such content is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior written authorization, except as permitted by law.

11. Customer Reviews and Submissions

If you submit reviews, comments, photographs, or other content to Estelle Eden, you represent that you have the necessary rights to submit that content.

You grant Estelle Eden a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share your submitted content in connection with operating and promoting our business, subject to applicable law and our Privacy Policy.

We may remove content that is unlawful, misleading, abusive, or otherwise violates these Terms.

We will not knowingly publish fabricated customer reviews or misrepresent customer experiences.

12. Privacy and Personal Information

Your privacy is important to us.

Personal information collected through our website, including contact information, shipping details, and order information, is handled in accordance with our Privacy Policy and applicable privacy laws.

Payment transactions may be processed through third-party payment providers.

For additional information about how personal information is collected, used, stored, or shared, please review our Privacy Policy.

13. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services for payment processing, shipping, analytics, or other business operations.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party websites or content outside our control, except where applicable law provides otherwise.

14. Prohibited Activities

You agree not to:

• Use our website for fraudulent or unlawful transactions.

• Provide false or misleading payment or customer information.

• Attempt to access restricted systems or customer information.

• Introduce viruses, malicious code, or harmful software.

• Copy, scrape, or exploit website content in violation of applicable law or our intellectual property rights.

• Interfere with the website's security, functionality, or availability.

We may take appropriate action against violations, including restricting access or reporting unlawful conduct to the relevant authorities.

15. Disclaimer of Warranties

We make reasonable efforts to keep our website accurate, functional, and accessible.

However, to the fullest extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

Except for warranties expressly provided by Estelle Eden or required by law, our website and services are provided without additional implied warranties to the extent such warranties may lawfully be excluded.

Nothing in this section excludes legally required product warranties, consumer guarantees, or remedies for defective or misrepresented goods.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Estelle Eden LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from fraud, willful misconduct, or other obligations protected by applicable law.

Your statutory consumer rights remain unaffected.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Estelle Eden LLC from third-party claims, damages, or expenses resulting from your unlawful misuse of our website or material violation of these Terms.

This provision does not apply to claims arising from our own negligence, wrongdoing, or breach of applicable law.

18. Governing Law

These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict-of-law principles, except where mandatory laws in your jurisdiction require otherwise.

Nothing in this section deprives consumers of protections or legal remedies available under applicable law.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the extent legally permissible, and the remaining provisions will continue in effect.

20. Changes to These Terms

Estelle Eden may update these Terms to reflect changes in our business, services, or legal requirements.

Updated Terms will be posted on our website with a revised effective date.

Changes will apply prospectively unless otherwise permitted by law. Material changes affecting existing contractual rights will be handled in accordance with applicable law.

Continued use of our website after updated Terms become effective constitutes acceptance to the extent permitted by law.

21. Contact Information

For questions regarding these Terms, your orders, or our services, please contact us using the information below.

Business Name: Estelle Eden LLC

Business Address:

16220 N Scottsdale Rd, Suite 300
Scottsdale, AZ 85254
United States

Email: support@estelleeden.com

Phone: (833) 344-9632

Customer Support: For assistance with purchases, shipping, product questions, or other concerns, please contact our support team using the email or phone number provided above.

© 2026 Estelle Eden LLC. All rights reserved.